
As if Sales Aren’t Tough Already
As a new round of tariffs is about to be announced, a recent car-sale experience is a lesson in superb customer service.

As a new round of tariffs is about to be announced, a recent car-sale experience is a lesson in superb customer service.

The survey gauges sentiment and other retail indicators among boat dealers.

Being a learner, rather than a knower, will allow you and your organization to reach their full potential

Marine trade associations in these states are supporting members on crucial actions regarding anchoring, boating under the influence, Asian carp and more.

Going beyond a simple apology can not only rectify customer service problems, it can earn you customers for life.

N.J. dealers are facing another effort to repeal the state’s boat sales tax cap and reduction, while wind turbines are again cause for concern in Lake Erie.

Treating others with significance and making them feel valued is just one way to effectively lead your team.

Assessments of personal finances were up for the fifth consecutive month in January.

Current dealer sentiment declined, but the long-term outlook improved.

Overall registration numbers stayed level for the fourth month, with continued good data for freshwater fishboats.

As a new round of tariffs is about to be announced, a recent car-sale experience is a lesson in superb customer service.

The survey gauges sentiment and other retail indicators among boat dealers.

Being a learner, rather than a knower, will allow you and your organization to reach their full potential

Marine trade associations in these states are supporting members on crucial actions regarding anchoring, boating under the influence, Asian carp and more.

Going beyond a simple apology can not only rectify customer service problems, it can earn you customers for life.

N.J. dealers are facing another effort to repeal the state’s boat sales tax cap and reduction, while wind turbines are again cause for concern in Lake Erie.

Treating others with significance and making them feel valued is just one way to effectively lead your team.

Assessments of personal finances were up for the fifth consecutive month in January.

Current dealer sentiment declined, but the long-term outlook improved.

Overall registration numbers stayed level for the fourth month, with continued good data for freshwater fishboats.