The 2024 Global Marine Industry Workplace Study
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csi

NMMA rolls out new CSI dealer awards

The National Marine Manufacturers Association said it will expand its Marine Industry Customer Satisfaction program to recognize marine dealers.

NMMA hands out CSI awards

The National Marine Manufacturers Association announced 46 recipients of the 2015 Marine Industry Customer Satisfaction Index Awards.

NMMA CSI report touts success of certified dealers

Boat dealers that were Marine Industry Certified Dealerships received higher customer satisfaction scores than those without certification, according to recent data collected by the National

NMMA hires new firm for CSI research

The National Marine Manufacturers Association hired the Avala Marketing Group to help manufacturers measure customer feedback and satisfaction. For all manufacturers using the current platform

NMMA to revamp CSI program

A new customer and product research program will be made available to members of the National Marine Manufacturers Association. The program will offer a complete

B&E Marine wins service award

B&E Marine of Michigan City, Ind., was presented with the CSI Commendation for Excellence Award last week by Customer Service Intelligence, Inc. This is only

Some of the winners of CSI awards

• Monterey Boats, based in Williston, Fla., is honoring its top 10 CSI dealers for excellence in customer satisfaction. “We are honored and proud of

Industry using CSI to build buyer loyalty

Most say emphasis on satisfaction is more critical today than ever Recreational marine manufacturers, distributors and dealers remain committed to improving customer service, while marketing

NMMA hands out CSI awards

The National Marine Manufacturers Association announced 46 recipients of the 2015 Marine Industry Customer Satisfaction Index Awards.

NMMA hires new firm for CSI research

The National Marine Manufacturers Association hired the Avala Marketing Group to help manufacturers measure customer feedback and satisfaction. For all manufacturers using the current platform

NMMA to revamp CSI program

A new customer and product research program will be made available to members of the National Marine Manufacturers Association. The program will offer a complete

B&E Marine wins service award

B&E Marine of Michigan City, Ind., was presented with the CSI Commendation for Excellence Award last week by Customer Service Intelligence, Inc. This is only

Some of the winners of CSI awards

• Monterey Boats, based in Williston, Fla., is honoring its top 10 CSI dealers for excellence in customer satisfaction. “We are honored and proud of

Industry using CSI to build buyer loyalty

Most say emphasis on satisfaction is more critical today than ever Recreational marine manufacturers, distributors and dealers remain committed to improving customer service, while marketing

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