Boat Fix, a recreational boating telematics company, has partnered with Bentley Pontoons to launch the company’s 24/7 Assurance program. As part of the program, Boat Fix will offer Bentley customers a complimentary three-year mechanical help line. It’s an instantly accessible resource, which is important when a dealership is closed on weekends, holidays and after hours.
Additionally, Bentley’s dealer network will have access to a 24/7 Assurance app powered by Boat Fix and dealers can become a distribution channel for the app-based remote monitoring service.
“In a market where building brand loyalty is increasingly vital, the Bentley and Boat Fix partnership showcases two forward-looking companies who understand how important it is to take care of the customer,” Alastair Crawford, founder of Boat Fix, said in a statement. “The Boat Fix team answers every phone call in seconds, in person, each and every time.”
Added Ryan Marcott, president of Bentley Pontoons, “Offering this level of after-sales service to the boat owner and dealers is an industry first in the pontoon market. Bentley 24/7 Assurance will ensure that our customers are taken care of around the clock, and all of our dealerships are supported by a seamless 24/7 operation.”
